Shipping & Delivery

Welcome to JEWELIZAR.com! We aim to provide you with the best shopping experience and ensure that your personalized items are delivered to you promptly and securely. Please read our shipping and delivery policy carefully to understand the processes involved.

Personalized Items: Custom Made-to-Order

All personalized items from JEWELIZAR are custom made-to-order to meet your specific preferences. This process involves:

• Assembly: Crafting the base of your item.

• Engraving: Adding your personalized text, design, or details.

• Polishing: Ensuring a flawless finish.

• Packing: Securely packaging your item for shipment.

• Quality Check: Conducting a thorough inspection to maintain our high-quality standards.

This meticulous process ensures that each product is crafted with care and attention to detail. As such, the estimated delivery date displayed at the time of purchase includes both the time required for creating your item and the time needed for shipping.

Estimated Delivery Time

Delivery for personalized products typically takes 7 to 14 business days from the time your order is placed. The total delivery time consists of:

1. Production Time: The time required to create and prepare your custom item (typically 3 to 5 business days).

2. Shipping Time: The time it takes for your item to reach your doorstep (typically 4 to 9 business days).

Please note that these timeframes are estimates and may vary slightly due to factors such as order volume, holidays, or unforeseen shipping delays.

Shipping Details

• Shipping Origin: All items are shipped from our factory in China.

• Tracking Information: Each order includes shipping tracking, which will be provided via email once your item has been dispatched. You can use the tracking number to monitor your order’s progress.

• Delivery Partners: We work with trusted international shipping carriers to ensure reliable delivery.

Customs and Duties

Customers are responsible for paying any customs duties, taxes, or fees that may be required upon the arrival of their package in their country. These charges are not included in the item price or shipping costs. Customs policies vary by country; please check with your local customs office for more information.

Order Confirmation and Updates

Once you place your order, you will receive a confirmation email summarizing your purchase and estimated delivery timeline. We will also notify you when your order has been shipped and provide your tracking details.

Important Notes

• Delivery Delays: While we strive to meet the estimated delivery timelines, external factors such as customs processing, weather conditions, or carrier delays may occasionally affect delivery schedules.

• Incorrect Addresses: Please ensure your shipping address is correct when placing your order. JEWELIZAR is not responsible for orders delayed or lost due to incorrect or incomplete addresses.

• Non-Delivery Claims: If you have not received your order within 21 days of the shipping date, please contact us at https://jewelizar.com/contact-us for assistance.

Thank you for choosing JEWELIZAR. We value your trust and are committed to delivering quality personalized items right to your door!